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Personal Data Protection Policy

1. Compliance with Malaysian PDPA

This Personal Data Protection Policy is developed in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. JobMatch AI is committed to protecting and respecting your personal data rights as outlined in Malaysian law.

2. Data Controller Information

Data Controller: JobMatch AI
Registration: Malaysian Company Registration
Address: Kuala Lumpur, Malaysia
Contact: dataprotection@jobmatchai.com

3. Types of Personal Data Collected

Under the PDPA, we collect and process the following categories of personal data:

  • Identity Data: Name, date of birth, identification numbers
  • Contact Data: Email address, phone number, postal address
  • Professional Data: CV/resume, work experience, education, job preferences
  • Assessment Data: Personality test results, career assessments, MBTI data
  • Technical Data: IP address, browser type, device information

4. Lawful Basis for Processing

We process your personal data based on:

  • Consent: You have given clear consent for specific processing purposes
  • Contract: Processing is necessary for service delivery
  • Legitimate Interest: For improving our services and business operations
  • Legal Obligation: To comply with Malaysian laws and regulations

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Malaysian law. Typically:

  • Active user data: Retained while your account is active
  • Assessment results: Retained for 7 years for professional records
  • Marketing data: Retained until you withdraw consent

6. Your Rights Under PDPA

You have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data
  • Right to Correction: Request correction of inaccurate data
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Data Portability: Request transfer of your data
  • Right to Limit Processing: Request limitation of data processing

7. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection
  • Incident response procedures

8. Data Breach Notification

In the event of a personal data breach, we will notify the relevant authorities within 72 hours and affected individuals without undue delay, in accordance with PDPA requirements.

9. Cross-Border Data Transfer

Any transfer of personal data outside Malaysia will be conducted in accordance with PDPA requirements, ensuring adequate protection of your personal data.

10. Complaints and Enforcement

If you have concerns about how we handle your personal data, you may:

  • Contact our Data Protection Officer at dataprotection@jobmatchai.com
  • Lodge a complaint with the Personal Data Protection Department of Malaysia

11. Contact Information

For any questions about this policy or to exercise your rights:
Data Protection Officer
Email: dataprotection@jobmatchai.com
Address: Kuala Lumpur, Malaysia

This Personal Data Protection Policy was last updated on August 16, 2025.